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 Appeared in NYT.
By AMY HARMON
A growing group of online marketers have a new name for the
millions of people who use Internet file-trading software to
steal music: "customers."
The ranks of these marketers include independent bands with
little to lose and established companies like Microsoft. What
they have in common is that they are starting to view the
masses of Internet pirates as a possible source of revenue.
They have begun to experiment with promoting their wares on
file-trading services, which are typically used to obtain
unauthorized copies of music, movies or software.
Some entertainment industry officials condemn those marketing
efforts as giving support to services that encourage the theft
of other people's intellectual property. But the organizations
promoting file-traders see it as a way to lure people away
from piracy by providing them with authorized material to
download — and, in some cases, asking them to pay for it.
"We're going to find that people labeled as hackers, thieves
and pirates will convert and change patterns to pay for
content," said Kevin Bermeister, chief executive of Altnet,
which acts as an intermediary for KaZaA, the most popular
file-trading software, and organizations that want to
distribute legitimate materials.
Under the deal with Sharman Networks, KaZaA's distributor,
Altnet's Software is automatically installed whenever someone
installs KaZaA on a PC. Companies and artists seeking to
market music, software or other material to KaZaA users pay
Altnet to place their material at the top of the results of
searches. AltNet shares the revenue with Sharman.
Users who type in "Dave Matthews Band," for instance, will get
a list of the artist's tracks on the screen. By clicking on a
blue icon, they can download the music free. But now, Dave
Matthews fans are also likely to see, at the top of the list,
gold icons offering alternative acoustic rock from the Jay
Quinn Band of Dallas. That is because Mr. Quinn's manager,
Cornerband, is paying Altnet to have his music appear in KaZaA
listings when someone searches for music by Dave Matthews,
Moby, Beck and David Gray, among others.
Cornerband, in turn, charges artists to distribute songs in a
technology wrapper, supplied by Microsoft, that can prompt
users to pay for a track or buy a CD when they try to play the
music after a preset time period. Since about three million
people are typically using KaZaA at any time, the audience
that has been exposed to Mr. Quinn's music since the promotion
began in September surpasses the number who have ever seen him
play in local Dallas clubs.
For Cornerband, the KaZaA technology is attractive not just
because of the large, interested audience using it, but
because Cornerband does not incur the transmission expense of
distributing music from its own Web site. With KaZaA's
peer-to-peer system, users download music or other material
from each other, rather than from a central site.
The 29 entertainment companies that are suing KaZaA's
distributor, Sharman, and other file-sharing companies, are
more focused on what the mass audience is generally looking
for: unauthorized copies of popular music and movies that they
can get without paying. The mainstream entertainment companies
take a dim view of those who are supporting the use of the
technology, albeit for a legitimate use.
"At a time when the public is especially hungry for good
corporate citizens," said Carey Sherman, a lawyer for the
Recording Industry Association of America, "it's surprising
that any legitimate interest would consider giving financial
support to a pirate service like KaZaA that illegally traffics
in the copyrighted works of others."
One executive at a major record company said that he and many
colleagues would like to use a service like Altnet to
distribute their material but that their lawyers would not
allow it. Some entertainment industry lawyers fear that if
Sharman can prove that KaZaA has legitimate uses, it will be
harder to shut it down. Others, however, say that by
displaying some material more prominently than others,
Altnet's service helps to prove their point that KaZaA could
block all copyright material from appearing in its search
results. Sharman has maintained that it has no way to control
what files users chose to use the KaZaA software.

November 4, 2002.
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